IT Infrastructure Management & Maintenance Services
IT Infrastructure Management & Maintenance Services
A well-deployed IT infrastructure must be continuously available, secure, and optimized. Palcom understands the importance of business continuity and its direct impact on reducing Total Cost of Ownership (TCO).
We offer globally aligned IT infrastructure management services, allowing customers to focus on their core business while we manage their IT operations.
Services Offered
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Facilities Management Services (FMS)
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Annual Maintenance Contracts (AMC)
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IT infrastructure support & operations
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Project implementation and post-deployment support
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Liaison with Internet Service Providers (ISPs)
By outsourcing IT support to Palcom, organizations benefit from faster resolution, improved uptime, and predictable IT costs.
IT Consulting & Turnkey Projects
Palcom leverages its extensive experience in designing and deploying complex, mission-critical IT infrastructure to offer high-value IT consulting and turnkey services.
We help organizations treat IT as a strategic business enabler, not just a support function.
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Consulting & Project Services
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System requirement study
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Application sizing and platform selection
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IT infrastructure design and roadmap planning
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Detailed deployment strategies
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Project cost and timeline estimation
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End-to-end project execution
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RFP preparation and bid analysis
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Commercial negotiations and procurement frameworks
IT AMS & Staffing Services
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Dedicated IT engineers on contract
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Short-term & long-term staffing
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Helpdesk and infrastructure support resources
Audio-Video & Collaboration Solutions
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Modern collaboration solutions for boardrooms and meeting spaces.
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Solutions Include
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Video conferencing rooms
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Boardroom & training room AV setup
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Interactive displays and collaboration tools
Physical Security Solutions
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CCTV Surveillance
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IP & analog camera solutions
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Centralized monitoring & recording
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Door Access Control Systems
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Biometric & RFID access systems
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Attendance and access integration
Branding & Digital Display Solutions
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Video walls
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Kiosk and standee display solutions
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Digital signage for corporate and commercial spaces
End User Computing Solutions
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Laptops & desktops
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Printers & scanners
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Installation, imaging, and support services